CES Medical

Patients

At CES Medical, we are dedicated to delivering exceptional eye care and ensuring a smooth, supportive experience for all our patients. Whether you’re visiting us through an NHS referral, as a private patient, or with medical insurance, we are here to guide you every step of the way.

Your Journey with CES Medical

We understand that visiting an eye care specialist can feel overwhelming, but our experienced team is committed to making your experience as comfortable and stress-free as possible.

Explore Our Full Range of Services

Initial Contact

Once we receive your referral or enquiry, our team will contact you to arrange your first appointment.

Your First Visit

During your initial consultation, our specialists will assess your eye health and discuss your treatment options.

Personalised Treatment Plan

Based on your needs, we will create a tailored care plan, ensuring you understand every step of the process.

Ongoing Support

From diagnostics to aftercare, our team will provide dedicated support throughout your treatment journey.

Types of Patients We Welcome

NHS Patients

If you’ve been referred by your optician or GP for NHS-funded eye care, you’ll benefit from our high-quality services at no cost. Learn more about the NHS referral process here.

Private and Self-Pay Patients

For those seeking quicker access, personalised care, or premium treatment options, we offer a range of private services tailored to your needs. Find out more about private care here.

Insured Patients

We are accredited by leading private medical insurance providers, ensuring a seamless experience for insured patients. Learn more about using private insurance at CES Medical here.

Preparing for Your Appointment

We want you to feel fully prepared and confident for your visit to CES Medical.

What to Bring:
Your referral letter (if applicable)
A list of any medications you are currently taking
Any relevant medical history, including past eye treatments or conditions
Your glasses or contact lenses (if applicable)

On the Day:
Please arrive 10–15 minutes before your appointment time to complete any necessary paperwork.Our friendly staff will guide you through the process and answer any questions you may have.

Your Journey with CES Medical

We understand that visiting an eye care specialist can feel overwhelming, but our experienced team is committed to making your experience as comfortable and stress-free as possible.

What to Expect

Initial Contact: Once we receive your referral or enquiry, our team will contact you to arrange your first appointment.

Your First Visit: During your initial consultation, our specialists will assess your eye health and discuss your treatment options.

Personalised Treatment Plan: Based on your needs, we will create a tailored care plan, ensuring you understand every step of the process.

Ongoing Support: From diagnostics to aftercare, our team will provide dedicated support throughout your treatment journey.

Types of Patients We Welcome

NHS Patients
‍If you’ve been referred by your optician or GP for NHS-funded eye care, you’ll benefit from our high-quality services at no cost. Learn more about the NHS referral process here.

Private and Self-Pay Patients
For those seeking quicker access, personalised care, or premium treatment options, we offer a range of private services tailored to your needs. Find out more about private care here.

Insured Patients
We are accredited by leading private medical insurance providers, ensuring a seamless experience for insured patients. Learn more about using private insurance at CES Medical here.

Preparing for Your Appointment

We want you to feel fully prepared and confident for your visit to CES Medical.

What to Bring:
‍Your referral letter (if applicable)
A list of any medications you are currently taking
Any relevant medical history, including past eye treatments or conditions
Your glasses or contact lenses (if applicable)

On the Day:
‍Please arrive 10–15 minutes before your appointment time to complete any necessary paperwork.
Our friendly staff will guide you through the process and answer any questions you may have.

Preparing for Your Appointment

We want you to feel fully prepared and confident for your visit to CES Medical.

Your Comfort is Our Priority

Modern Facilities

Enjoy a welcoming, state-of-the-art environment designed for your care.

Dedicated Team

Our experienced clinicians and staff are here to make you feel at ease.

Convenient Locations

With multiple clinics across Kent, we provide expert care close to home.

Patient First

At CES Medical, we prioritise your comfort and convenience:

Frequently Asked Questions

What happens during my first consultation?

You’ll meet with one of our consultants who will review your symptoms, medical history, and perform a detailed eye examination. If needed, additional diagnostic tests may be done on the same day.

How long will my appointment take?

Most appointments last between 30 and 60 minutes, depending on the type of consultation and whether any scans or tests are required.

What if I need surgery?

If surgery is recommended, we’ll explain the procedure in detail, provide written information, and agree a date that works for you. You’ll also receive pre-operative guidance and a follow-up plan.

Can I reschedule my appointment?

Yes — just contact us by phone or email and we’ll do our best to offer a new date and time that suits you. We appreciate as much notice as possible.

How can we get in touch?

01634 963222

support@cesmedical.co.uk (General enquiries)

private@cesmedical.co.uk (Private care)

nhs.referrals@cesmedical.co.uk (NHS referrals)

Elion Hyseni

Consultant Optometrist Founder of CES Medical

Assistant number: 01634 963222

Book an Appointment

Contact Us

For faster access to appointments and personalised treatment options, CES Medical offers a comprehensive range of private services tailored to your needs.

Phone: 01732 700 000

Email: info@cesmedical.co.uk

We look forward to welcoming you to CES Medical and providing the expert care you deserve.

Contact Us

Email: info@cesmedical.co.uk

Phone: 01634 963222

We look forward to  
welcoming you to CES Medical  
and providing the expert care you deserve.