Referrals
At CES Medical, we provide expert eye care through a seamless referral process. Whether you are an NHS patient, a private patient, or using private medical insurance, we are here to guide you every step of the way.
NHS Referrals
CES Medical is proud to work in partnership with the NHS to deliver high-quality, patient-centred care for a wide range of eye conditions.
Who is eligible for NHS treatment?
NHS treatment at CES Medical is available to patients referred by their GP or community optometrist, depending on local commissioning arrangements. We provide NHS-funded care for a wide range of eye conditions.
Services offered under NHS-funded treatment
We offer diagnostic assessments, cataract surgery, glaucoma management, and urgent care services for eligible NHS patients. The range of services may vary by clinic location based on local contracts.
How to get an NHS referral
Speak to your GP or optometrist and ask to be referred to CES Medical. Once we receive your referral, our team will contact you to arrange your appointment.
Private and Self-Pay Referrals
For faster access to appointments and personalised treatment options, CES Medical offers a comprehensive range of private services tailored to your needs.
Private services available
We provide diagnostics, second opinions, cataract surgery, glaucoma care, and a range of outpatient procedures on a private basis, with no long waiting times.
Why choose private treatment at CES Medical?
Private patients benefit from fast access to consultants, personalised care plans, and flexibility with appointment scheduling — all delivered by the same expert teams who work within the NHS.
How to access private treatment
You can contact us directly by phone or email. No referral is required — simply reach out to book your consultation at a time that suits you.
Private Insurance Referrals
We work with leading private medical insurance providers to ensure smooth and efficient access to care for insured patients.
How to arrange treatment through private insurance
Contact your insurer to check your policy coverage and request authorisation. Then get in touch with us to book your consultation and share your authorisation details.
Insurance providers we work with include
We accept most major UK health insurers including Bupa, AXA Health, Aviva, Vitality, WPA, and more. If you're unsure, contact us and we'll help guide you through the process.
How to access private treatment
Once your insurer confirms coverage, contact us directly to arrange your appointment. We’ll support you with any documentation your provider requires.
Why Choose CES Medical?
Why Choose CES Medical?
Our highly experienced consultants provide expert treatment for a wide range of eye conditions.
From diagnostics to advanced surgical procedures, we cover all aspects of eye care.
Dedicated patient coordinators ensure a smooth and stress-free experience.
Multiple clinic locations across Kent to serve the local community effectively.
Important Notes
Referral processes may vary slightly depending on your location and the CES Medical clinic you are referred to.
NHS referrals from optometrists should be submitted using the GOS18 form.
For NHS-funded treatment, some referrals may need to go through the NHS e-Referral Service (eRS) depending on the requirements of your local Integrated Care Board (ICB).
Important Notes
Referral processes may vary slightly depending on your location and the CES Medical clinic you are referred to.
NHS referrals from optometrists should be submitted using the GOS18 form.
For NHS-funded treatment, some referrals may need to go through the NHS e-Referral Service (eRS) depending on the requirements of your local Integrated Care Board (ICB).
Frequently Asked Questions
How long does it take to get an appointment after a referral?
Most patients are offered an appointment within 1–2 weeks of us receiving the referral. Private appointments are usually available even sooner, depending on clinician availability.
Can I self-refer as a private patient?
Yes — you can contact us directly without needing a referral. We’ll guide you through available services and help you book a consultation that suits your schedule.
What if my insurer only partially covers the treatment?
If your insurer does not cover the full cost, we’ll provide a clear breakdown of any additional fees before treatment begins. You’ll always have the option to proceed or seek alternatives.
What happens if I am referred for cataract surgery?
You’ll have an initial consultation with one of our consultants to confirm your suitability. If surgery is appropriate, we’ll arrange a convenient date and guide you through what to expect before, during, and after the procedure.
How can we get in touch?
You can contact us by phone on 01634 963222, or email:
• General enquiries: support@cesmedical.co.uk
• Private care: private@cesmedical.co.uk
• NHS referrals: nhs.referrals@cesmedical.co.uk
Contact Us
For faster access to appointments and personalised treatment options, CES Medical offers a comprehensive range of private services tailored to your needs.
