Purpose

This policy supports the requirements of the Patient Safety Incident Response Framework (PSIRF) and sets out CES Medical Ltd approach to developing and maintaining effective systems and processes for responding to patient safety incidents and issues for the purpose of learning and improving patient safety.

 
The PSIRF advocates a co-ordinated and data-driven response to patient safety incidents. It embeds patient safety incident response within a wider system of improvement and prompts a significant cultural shift towards systematic patient safety management.

 
This policy supports development and maintenance of an effective patient safety incident response system that integrates the four key aims of the PSIRF:

• Compassionate engagement and involvement of those affected by patient safety incidents
• Application of a range of system-based approaches to learning from patient safety incidents
• Considered and proportionate responses to patient safety incidents and safety issues
• Supportive oversight focused on strengthening response system functioning and improvement.

 
This policy should be read in conjunction with our current

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• Risk Management Policy
• Health and Safety
• Complaints Policy
• Safeguarding
• Raising Concerns Policy (Freedom to Speak-up)